Replacing Documents after a Disaster

If your personal identifying documents, such as a Driver’s License or State ID cards, were lost or stolen during or after Hurricane Laura, Sally, or Delta, the information below should help you obtain replacements. The information obtained here was sourced from FEMA and .

If you are a California resident impacted by a wildfire, we suggest you follow the guidance from Fema published on this page or visit the California Statewide Wildfire Recovery Resources.

Birth and Death Certificates:

Website: The Louisiana Department of Health State Registrar and Vital Records Office Birth and Death Certificates:

Louisiana is a “closed record” state. This means that birth and death certificates are not public records. All requests for birth or death certificates must include proper identification, appropriate fees, and a completed application.

Phone: Customer Service hotline:  504-593-5100 or email

Louisiana Driver Licenses:

Due to COVID-19 the Office of Motor Vehicles is requiring an appointment to renew or replace your license.  Please check online for a location near you; visit

Please note due to the aftermath of the storm, OMV locations in Calcasieu and Cameron parishes remain closed until further notice. 

Marriage and Divorce Documents

The Louisiana Registrar and Vital Records office website is and has a link to request a copy of a marriage certificate. The Registry cannot issue a certified copy of a divorce decree. To obtain a certified copy of a divorce decree please contact the clerk of court in the parish where the divorce was granted.

Green Cards:

Information/Reporting Phone Line: 800-375-5283

Social Security Cards:

Phone: 800-772-1213


Identity Theft Resource Center:

Phone: 888-400-5530



Medicare Cards:

Phone: 800-772-1213 (TTY 1-800-325-0778)

Monday-Friday from 7am to 7pm or

go to:

Federal Tax Returns:

  • Internal Revenue Service tax relief for Hurricane Laura survivors includes expedited refunds or delayed tax filings for individuals and businesses.
  • The IRS announced that survivors of Hurricane Laura have until Dec. 31, 2020, to file individual and business tax returns and make tax payments.
  • Visit for more information.

         Phone: 800-829-1040 TTY 800-822-4059

USDA Farm Services

The Farm Services Agency offers a variety of loans and grants to help agricultural producers recover from production and physical losses that result from disasters.


Military Records:

Due to the COVID-19 pandemic, as of June 24 the National Personnel Records Center entered into Phase One of a gradual reopening process. The center is currently only servicing emergency requests associated with medical treatments, burials, homeless veterans, VA Home loan guarantees, and employment opportunities. Their telephone number is unstaffed, so please log onto and apply on-line: NPRC’s operating status.

Insurance Documents:

Louisiana Department of Insurance

Tel. 800-259-5300

Tel. 225-342-5900

The Dept of Insurance’s Storm Damage Resource Center has information to assist individuals and businesses that suffered damage in Hurricane Laura. Visit for answers to insurance questions or to dispute an insurance settlement

Legal Assistance

To request legal help through FEMA Disaster Legal Services, call 1-800-310-7029 or visit or

We hope the information above helps in your efforts to replace those documents.

COVID19: Homeschooling Week 4

Parents, by now you have settled into homeschooling rhythm and have helped your children cope with many changes. #KidsHealth wants to make sure you take care of yourself during #Coronavirus #selfisolation and has suggestions on the Parents section:

Some of the tools to relieve your #COVID19 stress and #coronavirus anxiety can be shared with your children and done together:

Would your child like a virtual pet? The Friendly Felines of the Philbrook Museum’s Garden Center is looking for a few pen pals and some new friends. See link below for info and cats profiles:

The National Weather Service is hosting weather science webinars geared towards 4th, 5th & 6th grades for the states of
#Florida #Georgia #SC #NC #VA #MD #DE #COVID19

Google Chrome has partnered with a number of companies to offer free distance learning tools for students and educators during #COVID19: Education:… Make Music:

Check out our other Homeschooling posts for additional resources:

Small Business Resources During COVID19

Small businesses are the economic backbone throughout the US. Many are struggling to survive and may not get through this #shutdown. So tonight we’ve gathered resources in the hope of helping them get through this time.

The key to any business survival this year is having an online presence.  For those businesses who do not yet have a full online presence Yahoo Small Biz is hoping to make the transition easier by offering the following free services: a website, domain name and 5 email addresses for a year. To learn more visit:

Inc Magazine has a list of Free Tools, Resources, and Financial Help for #SmallBusiness Owners Hit by #COVID19. Link:

The US Chamber of Commerce has partnered with Inc Magazine for virtual Town Hall Webinars to help answer questions on the Stimulus Plan and share information about innovative programs that small businesses might be eligible to apply for.

ICIC has developed a #SmallBusiness Resource Center to help businesses during the #COVID-19 Crisis. They have identified hundreds of resources from national to local opportunities and keep the list updated so please follow and visit their page:

Make sure you subscribe to your state’s #SmallBusiness Administration (SBA) for information on financial grants, networking or webinars, such as the one below:

The US Chamber of Commerce has created a state guide to bring you the best resources and information to help  #SmallBusinesses navigate this challenging time. Visit them here to access:

Women business owners can turn to Business Journal for COVID-19 financial help. They have been updating their business resource list periodically:

The Small Business Administration has nearly a hundred resources, tools and webinars you can access year round. They have now created a special #SBA #COVID19 Resource Page so please make sure you bookmark the page so you can return often.

Finally, Client-to-Consultant Bridge (C2CB) is a program for business owners to get assistance they need to navigate #COVID19 period. Our volunteer consultants will be available to assist businesses in their communities free of charge.

Financial Survival In The Time Of COVID19

Tonight’s Highlighted Resource is the #NY State Comptroller’s: #COVIDー19 Financial Survival Toolkit for #NewYorkersThe links below will offer guidance & resources to help you during this challenging time. #NYC #Nassau #Suffolk

The NY Times developed: “A Hub for Help During the #Coronavirus Crisis” that is broad and robust enough to help residents from: Washington, Oregon, California, Texas, Florida, Connecticut, Michigan. We urge you to visit and check out their #COVID19 financial resources:

Another great #COVID19 finanical resource is the United Way’s 211 system that is used in over 80% of states in the #US. You call or visit their website to check what financial/economic #coronavirus support system is available locally and in your state:

You can legally take steps to financially protect yourself from the impact of the #coronavirus. The Consumer Financial Protection Bureau has the legal info you need to work with your mortgage company & creditors in order to secure #COVID19 relief:

Personal finance adviser, Suze Orman offers 12 money do’s and don’ts to help you survive the #financial and health crisis of #COVID19.

If you are unemployed or had your work reduced, you may be eligible for SNAP, Supplemental Nutrition Assistance Pgm. USDA really wants people to know they should see if they are eligible and apply:

If you live in these states: NY, WA, AL, OR, AZ, CA, the US Gov’t has made arrange so that you can use your SNAP benefits to buy #food online via Amazon, Walmart and a few others.

For those in immediate need of putting food on the table, we have 2 sources:-Feeding America’s website to search for addresses info for your local/county food pantries: your local religious orgs, such as Catholic Charities for distribution info.

Mental Health in the time of #COVID19

We have all been feeling the stress. I can see it on the unfriendly and unhelpful comments online and in the stress from volunteers that have been at this for 65 days without a break. So this post’s focus will be on sharing resources for self-care and mental health .

We all need to find some mental tools that will help us develop resilience if we’re going to get through this emerging national tragedy and help our children and ourselves overcome our loss and find ways to move forward and thrive.

A great resource for children and their parents/caregivers is from the Nat’l Child Traumatic Stress Network. Their 5page guide provides great tips.

That Discomfort You’re Feeling…. Is Grief”  an excellent article from Harvard Business Review identifying the collective sentiment being felt by those forced to #StayAtHome in some form of self-isolation

Two weeks ago the World Health Org posted a 6 page guide on: “Mental Health and Psychosocial Considerations During the #Covid_19 Outbreak” with information focused on different segments of populations impacted:

The National Alliance on Mental Health/Illness has a free helpline where you can get help, information and resources:
NAMI HelpLine Monday-Friday, 10:00 a.m. to 6:00 p.m., EST
(800) 950-6264

They also have this downloadable guide as a starting point: #COVID19 #CORONAVIRUS INFO & RESOURCES:

Our last resource is the person that inspired this entire post: Eileen M. Feliciano, Psy.D. She is a clinical psychologist from NY who is sharing mental health quarantine tips with her followers on facebook here:
Above and below you will see 2 of our most recent favorite self-care tips she shared. Here’s hoping your week is a better one!

#StayHome & Have Fun Despite COVID19 Lockdown

For those that want to analyze every aspect of the #coronavirus the NY Times has lifted its paywall and is tracking all aspect of COVID19:

Because its the start of the weekend we are offering entertainment resources for individuals of all ages:

Many of our volunteers were excited about these and pushed them to the front of the line. The first is for parents who need leverage or incentive for their kids to finish homework/chores, Epic Games is offering access to games for free for info visit:

For aspiring or established writers, if you missed the Bravewriters Conference don’t despair, you can still replay all the sessions for free. Visit their page for a preview:

For booklovers:
Many of your local libraries are offering free downloads for books and films for audiences of all ages. If your favorite book is a classic consider downloading and permanently having it on your electronic device from Project Gutenberg:

Social Distancing may be keeping you indoors but that doesn’t mean family fun has to stop. Good Housekeeping has compiled a list of zoos and animals you can visit, and virtual rides you can try before paying the hefty price of admission.

For those missing their sports or cultural event – we highly recommend you explore the following:

Finally for those needing to forget the world and who wish they could go out… the Comedy club comes to you via instagram’s “Co-Watch{ feature.
Make it a date with a love interest. For info visit:

COVID19 Connecting While Social Distancing

Plan your #COVID19 weekend entertainment so you can attend virtual concerts, watch movies, etc w/friends

Below is a fun educational resource to keep children entertained while being educated: Free Audible Stories for kids of all ages to listen to from hundreds of Audible titles across six languages— so they can keep learning, dreaming and just being kids.

YouTube aims to help parents during this #Coronavirus quarantine by providing you with online educational resources:

  • Learning @ Home for young learners:
  • Learning for all ages:

We just discovered that Chrome has an extension you can download so you & your friends can watch Netflix remotely but together and chat: Netflix Party Makes for a great “Virtual Date” >>>

Instagram has a new Co-Watch feature that lets you share what your watching (stories, videos, or posts) with others. To learn more about how to use this feature visit:

Join us for a concert… at an Online Music & Events Festival – a virtual music & dance festival you can watch simultaneously with thousands of old & new friends. Check out their Calendar & make your virtual group hangout plans for this weekend:

Applying for College in the Age of #COVID19

Tonight’s post is exclusively for #HighSchool students & their parents to help you #PrepareForCollege and the  #CollegeApplication process.

There are many things you can do virtually, and several of our volunteers have gathered resources to help because it’s never too early to start planning for college.

It’s important for you to know that, The College Board is developing AP Exams for 2020 that students can take from home:

  • Given May 11-22 and June 1-5
  • 45 minutes long
  • Open book/open note
  • Online (or a photo of handwritten work)
    More at:

Some of my students began in 8th grade by searching online for areas of interests like Pre-Vet programs and what math & science classes they will be required to have to apply, so that he could make sure they take those in HS

So you’re not sure what you want to be when you grow up. That’s fine too, over 80% of students don’t decide on a career path until the middle of sophomore year at college. Use this site to learn about where your strengths and interests are best suited:

Another thing you can do in the next couple of weeks is acquire new skills or improve the ones you have. For example, the study skills you have in middle school will not help you with Chemistry or Algebra. Here are 2 great resources:

If you’re a high school #junior, as you begin applying to colleges in the fall, know that recruiters will be looking at how you spent this time. We suggest you explore interests, hobbies or find ways to  give back to your community. A safe way is being a digital volunteer:

Colleges will look to see 2 things from applicants:

  • how they managed their educational interruption
  • what did they do with the time they had

For the high school #writers #poets #artists & creative types among you… use this time to develop your talent. You’ll never have as much time as the present to express your thoughts and inspire others in the process. #Students share with us your talent! #Seattle #NYC #NOLA

COVID19: Homeschooling Week 3

Now that more schools have closed because of the Coronavirus Pandemic, we know some of you are frightened at the prospect of homeschooling while others who are about to begin their 2nd week are having a tough time with your new role as teacher, so today’s post is focused on Homeschooling.

We previously shared on these topics and you’ll find the links to those posts below:

If you’re struggling with your kids over schoolwork during this Coronavirus quarantine (like most of us are), Dr. Phil has: 8 Tips For Handling Meltdowns. See the video for context:

Advice most master teachers give new teachers when they’re first start out: “Aim for Survival, Not Perfection.” Here’s an article on how to survive the first 2 weeks and begin the process of mastering homeschooling.

Here’s a Webinar recording by ADDitude Magazine for those homeschooling children  with ADHD. They share great tips and strategies to help parents keep kids focused.

The Three Hour Homeschool Solution show you how to maximize your child’s time so they remain focused. The post below is also packed with additional resources for you to explore. One of our volunteers uses this approach in her home with great results.

Learn at Home with YouTube – is a special section developed by education experts for students (and teachers) of all ages:
There are great online lessons – either live or recorded – in all subjects at various times throughout the day. If you have an important teleconference this is how you keep your children busy.

COVID19: Pasos Preventivos para Cuidadores

Pasos Preventivos para Cuidadores y Miembros del Hogar

Si usted vive con una persona que ha sido diagnosticada o está siendo evaluada de la infección 2019-nCoV, usted debe:

  • Asegurarse de entender y poder ayudar a la persona siguiendo las instrucciones del doctor. Debe ayudarle con las necesidades básicas en la casa y ayudar con surtir los alimentos, recetas médicas y artículos de necesidad personal.
  • Solo tenga en casa a las personas esenciales para el cuidado de la persona.
    • Otros miembros del hogar deben estar en una habitación diferente o en otro domicilio. Sino es posible, intente estar lo más alejado de la persona. Use un baño separado, de ser posible.
    • Restringa las visitas no necesarias en su casa.
    • Mantenga a los mayores de edad, personas con Sistema inmune deficiente o con condiciones crónicas de salud, retiradas de la persona.  Esto incluye personas con condiciones crónicas del corazón, pulmones, y riñón.
  • Asegúrese que las áreas compartidas en la casa tengan buena ventilación de aire, como un aire acondicionado o una Ventana abierta, si el clima lo permite.
  • Lave sus manos continuamente con agua y jabón por al menos 20 segundos. Puede utilizar gel antibacteriano con al menos 60% alcohol, sino cuenta con agua y jabón. Evite tocar sus ojos, nariz, y boca, sin haber lavado sus manos previamente.
  • Utilice mascaras desechables, ropa y guantes, cuando toque a la persona o esté en contacto con la sangre de la persona, fluidos del cuerpo y/o secreciones, tales como sudor, saliva, moco nasal, vomito, orina o diarrea.
    • Tire las mascaras, ropa desechables, y guantes, después de usarlos. No los reúse.
    • Lave sus manos inmediatamente después de removerse la mascara,, ropa y guantes.
  • Evite compartir artículos de casa. No comparta los mismos platos, vasos, tazas, utensilios, toallas, sabanas, frisas, o cualquier otro artículo personal que este designado para la persona que se haya confirmada con tener la infección o evaluada por la infección 2019-nCoV. Después de que la persona use estos artículos, lávelos cuidadosamente.
  • Limpie todas las superficies como mesas, áreas del sanitario, teléfonos, teclados, tabletas, mesa, todos los días. También limpie las superficies que puedan tener sangre, fluidos del cuerpo o secreciones.
    • Lea las instrucciones en los productos de limpieza y sígalas al pie de la letra. Pueden incluir instrucciones como usar guantes al aplicar el producto, contar con buena ventilación mientras se use el producto.
    • Use cloro diluido como desinfectante o el desinfectante que diga en su etiqueta “aprobado EPA.” Para hacer solución clorina en casa agregue 1 cucharada de cloro en un cuarto (4 tazas) de agua. Para un recipiente más grande agregue ¼ de taza de cloro a un 1 galón de agua (16 tazas).
  • Lave detalladamente.
    • Inmediatamente remueva y lave la ropa o ropa de cama que tenga sangre, fluidos corporales, secreción o excreción.
    • Use guantes desechables mientras esta aseando los artículos. Lave sus manos inmediatamente después de remover sus guantes.
    • Lea y siga las instrucciones en las etiquetas de la ropa y detergente. Lave y seque a temperatura recomendada.
  • Coloque todos los desechables contaminados en un contenedor. Lave sus manos inmediatamente después.
  • Monitorea los síntomas de la persona. Si se enferman más, llame a su médico y comente que la persona ha sido o está siendo evaluada por la infección 2019-nCoV. Esto ayudara a su proveedor de salud a tomar los pasos necesarios para evitar que otras personas se contagien.
  • Las personas que no sigan estas precauciones están consideradas como “contactos cercanos” y deben monitorear su salud. Siga los pasos de prevención para contactos cercanos.

Pasos de Prevención para Contactos Cercanos

Si ha estado en contacto cercano con alguien que ha sido evaluado o está siendo evaluado por la infección 2019-nCoV, usted debe:

  • Monitorear su salud desde el primer día en que estuvo en contacto con la persona y continuar durante 14 días después de que tuvo el último contacto. Cuide las siguientes señales y síntomas:
    • Fiebre. Tome su temperatura dos veces al día.
    • Tos.
    • Dificultad en respirar.
    • Otros síntomas como dolor de cuerpo, dolor de garganta, dolor de cabeza, diarrea, nauseas/vomito y nariz con moco.
  • Si usted desarrolla fiebre o algunos de estos síntomas, llame de inmediato a su proveedor de salud.
  • Antes de ir a su cita médica, asegúrese de informar a su proveedor de salud. Esto ayudara al personal a evitar que otras personas se contagien.
  • Si usted no tiene ninguno de estos síntomas después de 14 dias, puede resumir sus actividades diarias como ir al trabajo, escuela o áreas públicas.

Notas al pie

1. El personal de atención médica domiciliaria debe consultar las Recomendaciones provisionales de prevención y control de infecciones para pacientes con pacientes conocidos o bajo investigación por enfermedad por coronavirus 2019 (COVID-19) en un entorno de atención médica.

2. El contacto cercano se define como:

a) estar dentro de aproximadamente 6 pies (2 metros) de un caso COVID-19 por un período prolongado de tiempo; El contacto cercano puede ocurrir mientras cuida, vive, visita o comparte un área de espera o habitación de atención médica con un caso COVID-19

– o –

b) tener contacto directo con las secreciones infecciosas de un caso COVID-19 (por ejemplo, ser tosido).

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Página revisada por última vez: Febrero 24, 2020